Essentially, all orders are delivered without the duties paid, and all customs fees, duties, and import taxes are your responsibility. These vary from courier to courier. Companies can ask for reviews via automatic invitations. Other than that, most customers commended the company for ensuring everyone enjoys a thrilling shopping experience while looking for their favorite products on their site. To rest my case they paid me $12 for my new Dolce and Gabanna coat. Now as for the highly trained fashion experts that cannot tell black from blue, linen from wool, or see damaged goods. So I asked it back, it is destroyed. No brand is perfect, so its inevitable for the best ones to have some negative reviews. Took an Hermes Birkin in today. Were independently supported by our readers and we may earn a commission when you buy through our links. You must log in or register to reply here. I want them to either:1. All I receive are canned "auto-bot" replies saying "we are working on it". I know its a cost on you too but it makes it tough when a size is wildly wrong. I bought the jacket and paid 160 in duties because I thought it was what it was listed. This bag should have been listed a only GOOD to FAIR. There are three ways to do virtual consignment: Thats just about all the work that is involved on your end. What attributes make you desirable for the position? Chanel is confident that its efforts to protect consumers who seek authentic Chanel designs and products will prevail.. Available in size 10, this dress does not allow UV rays from the sun to pass through. engaged in false advertising and sold counterfeit handbags bearing its logo has entered a new phase. RealReal had a beautiful bag in EXCELLENT condition I had been eyeing. Sustainability Chanel had become an investor in Farfetch, and then decided not to pursue legal action against Farfetch for the same conduct it claims is illegal when The RealReal does it, said Karen Dunn, partner at Paul, Weiss, Rifkind, Wharton and Garrison, representing The RealReal. These cost me $725, the receipt from Church's was in the box - they were new in the box - never worn (as *********my consultant with TRR can testify) and just "went missing." This item was final sale so returning was not an option. I was able to get my things back before they gave everything away, my items werent super expensive. This #TalentTuesday, meet Manager of Fulfillment, Dominic DeSanto, who was recognized as one of last quarters Spotlight Award winners for collaborating and driving results. Unwearable. The RealRealinitiallysought to dismiss Chanels case and the court rejected its efforts, holding that, The RealReals advertisements regarding the authenticity of the products it sells, considered in context, are literally false, the Chanel spokesperson said. To find out if The RealReal is authentic, we checked reviews online. They iron or hot steam on a puffer jacket. Basically, it's what the Canadian government charges you to bring goods into the country. Shipping 480. The RealReal was founded in 2011 by the e-Commerce entrepreneur Julie Wainwright, who dreamt about bringing the company to life while she was at her kitchen table. By clicking Accept all you agree that Yahoo and our partners will process your personal information, and use technologies such as cookies, to display personalised ads and content, for ad and content measurement, audience insights, and product development. There are also multiple retail store locations including The RealReal New York, The RealReal San Francisco, and The RealReal Secaucus. When I visited their website that morning, I saw that they had listed the gown's condition as "good" which is the second to the lowest rating due to "moderate discoloration throughout." Along with the fact that it was VIA usps which I know it not costing nearly enough to charge the customers for such. The amount looks accurate to me. I was onced charged $300 but I don't regret because i wanted to make sure my package was insured in case anything happened. TRR Top 5: Prada Pieces With the Best Resale Value. I provided TRR the url for what was "lost" in the last shipment.These are the exact shoes that are now missing. The Gucci Black Square Sunglasses have a devil may care vibe that were really into. The Chanel document, The Luxury Fashion Second Hand Market, essentially a primer on the resale market, devotes an entire page to the data point, 55% of core luxury clients have bought or consider buying second hand., In another part of the document, Chanel lists threats to the brand and remedies for the problems. 2023 Trustpilot A/S. They dont know the products theyre writing about. Here are 8 tips for writing great reviews. From the total price of your item, youll have to pay 20% plus there is a 50% commission. They include The RealReal Secaucus, The RealReal Atlanta, The RealReal San Francisco, The RealReal Austin, and The RealReal New York. Showing all complaints. There was NO reference to this flaw on description. How would you like it if your wife received the wrong wedding address? Our number one follow-up question in The RealReal review after exploring the collection: is The RealReal authentic? Also no proof of purchase or receipt included in box. Investor Relations. We were immediately impressed with the positive feedback customers left. What is paid time off like at The RealReal? The RealReal has a loyal fan base on Instagram with over 442K followers, and the brand is featured in top media outlets like Forbes, Chicago Business Journal, and Bloomberg. This company does not typically respond to reviews. I would rather pay full price so I can purchase and return with ease. 2023 St. Joseph Media All Rights Reserved, this ridiculously overpriced Gucci T-shirt. Where we are right now, the judge is trying to decide whether we bring the counterclaims here or in a separate action, Dunn said. Compare. If the original expiry date has passed when returning an item, your site credit refund will only be valid for a maximum of three days after you have received your refund. Was a joy to go to work, Due to profitability concerns, I was laid off. Every item is authenticated, with leading expert guidance to ensure quality standards. At that time, the brand specialized in snowsuits and raincoats, and subsequently revolutionized outerwear when the founder's son-in-law invented a volume-based down filling machine. You can change your choices at any time by visiting your privacy controls. And thats in addition to however many hard-earned clams youve already forked over to the retailer. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The RealReal review will share some of our favorites. Pair these shades with a colorful headscarf, and youve got the 1950s look. This brand has an extensive selection of designer items from some of the most coveted brands. For a better experience, please enable JavaScript in your browser before proceeding. Items are overpriced, even more so if you are purchasing in Canada. Still worth it if you value high quality. Out of the (3) items one was a . The RealReal Inc. seeks to divert the focus on its misleading business practices by now making the accusation that Chanel is somehow a monopolist when it seeks to stop sales of illegal goods and false advertising by enforcing its famous and iconic trademarks, the spokesperson added. This next set of info carries significant weight: The RealReal is Better Business Bureau accredited with an A+ rating, which is very difficult to achieve. This company seems to be running predatory business practices. Has that actually happened? Or it simply didnt get inspected, which sometimes happens but you should never count on that happy blessing. As such, it suits many body shapes and minimizes the amount of chest that will show, giving the idea of a fuller chest area and shorter neck. Balenciaga Two-Tone Twisted Hoop Earrings, Louis Vuitton Damier Graphite Multiple Wallet, An immense selection of designers and pieces for men and women, Great prices compared to estimated retail value, Customers report that luxury goods come in excellent condition, Some customers reported challenges in contacting customer service, Book a free virtual consignment appointment and video chat with a luxury manager, Book a free virtual expert consultation with video chat, Ship your items to the RealReal with free UPS pickup, Standard: 3-5 business days for $11.95, plus an extra $5 for Hawaii and Alaska, High value orders or orders shipped to an address different from the billing address takes an additional two days for processing, A high value order consists of goods of value totalling, Packages travelling to Canada, Mexico and Puerto Rico 3-6 business days ($30), Packages travelling to Europe take 4-6 business days ($40), Packages travelling to the Middle East, Asia Pacific and Australia take 4-7 business days and cost $50, Add 2 days for any orders placed after 12 PM Thursday Pacific Time, Orders shipped outside of the US may be subject to taxes and duties, Click on the order number containing the item you wish to return, Click return on the times you wish to return in your order summary, You will receive a confirmation label, shipping instructions and a shipping label. What a rip off. ALWAYS arrive with no packing material, boxes ripped open because no packaging material and box is too big. Ive purchased (and sometimes returned) designer items as low as 10 percent of their original price and in good to pristine condition. We have reached out to the client and are working to resolve. Service 518. So you will end up selling your items for a low price. Canada Goose. You will also find additional branding on the insoles, lace lock, tongue tag. Please use a valid email. Customer Reviews are not used in the calculation of BBB Rating. This has gone on long enough, as the bag was lost 9 months ago. My items were instantly sold for prices that I didnt agree to. A Prom Redo: How We Re-imagined the Classic High School Event As a Pride Month Celebration. Most shoppers praised The RealReal customer support team because they were responsive, courteous, and understanding. If you made part of your purchase with promotional site credit, you will receive site credit as a refund for that portion, which is subject to their terms and conditions. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Cline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex. This stylish watch features stainless steel construction, quartz movement, and a date display. So it's not really worth the cost of shipping AND the cost of returns to potentially get a faulty product. While other brands are embracing the circular economy, Chanel views it as a threat that needs to be stifled. My bad. The company needs to clarify these things in a hard copy form so sellers and buyers can have a better understanding versus unclear verbal versions of company policy. I did so. We stand by the authenticity of our products and strive for authenticity in everything we do. You need to check what they valued the jacket at. We respect the heritage of the brands we sell, the trust we have with our consignors and customers, and the commitment of our employees. This is the The RealReal company profile. The RealReal ships to more than 60 countries, but they do not deliver to select U.S. 1 (Hours Mon-Fri 5AM-6PM PT, Sat-Sun 7AM-4PM PT). Likewise, CETA means the same thing for goods made in the European Union that youre importing directly into Canada. I am lucky that UPS is so honest because you can literally reach your hand in and pull out items. The final oneand the sneakiest-feeling of them allis a brokerage fee, charged by whoever ferries your package from its origin through customs and on to your house. Nerd alert: Were about to get deep into the world of trade treaties. I thought I was paying for my product in CAD but the turns out its USD so I end up paying 80 more dollars than I thought. I am still trying to get a refund on an order from May 2021. Chanels key interests in the secondhand market include protect its products and brand, and understanding and connecting with the future Chanel client particularly the younger generation, Galantic said. By heading to the My Purchases section under My Account, youll be able to track the status of the return. Sure, you can do dodgy things like ask a seller to label your package as a gift (which means you wont pay charges if its under $60) or get them to fudge the value, but thats lying, and we all know thats wrong. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. By signing up, you receive a $25 site credit. The company needs to drive toward profitability, and adding. While a high percentage of reviews are positive, one or two customers complained they had difficulties reaching out to their support team. BBB- We have reached out to the client and are working to resolve. Australia. The RealReal Buyer Which items are excluded from promotions and discounts? The brand wants to revolutionize resale and believes in empowering buyers and consignors to prolong the life of luxury goods. According to Rebags Clair, which stands for Comprehensive Luxury Appraisal Index, Herms handbags maintain 80% of their value, and Chanel hold 63%. The Burberry The City Watch has undergone an aging process. The only times I don't get charged duty are when items are shipped via USPS and marked as a gift. Sarah Laing. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Team TRR is hiring! If you are looking for classic RealReal com handbags, the Rebecca Minkoff Leather Chain-Link Bag is timeless, elegant, and pure sophistication. . The exterior of the bag is fine. 1) There is no rhyme or reason to how they price your luxury goods. 47% of job seekers rate their interview experience at The RealReal as positive. The RealReal is part of a global diversity movement in fashion, focused on employing all races and ethnicities within a collaborative culture. I reached out, waited for over a month. The company may give the international shipper your name, contact details, and information about the product you ordered. As a matter of policy, BBB does not endorse any product, service or business. Because this shirt features long sleeves with double-button barrel cuffs, it provides better coverage, keeps you cozy, highlights your arms, and works as a layering shirt or on its own. You, my friend, have just been Duties-and-Taxed. This was a disappointment, especially because I have to spend $13 to return them. The company ships orders to the U.S. via UPS and globally through UPS Worldwide Expedited. Really bad experience with real real. Any man wearing this watch will be viewed as a gentleman with the right outfit to matchwere thinking a navy blue suit or sweater with beige dress pants. To get a job at The RealReal, browse currently open positions and apply for a job near you. Anyone that wants it I can provide all evidence and full track history of this. Information about your device and internet connection, like your IP address, Browsing and search activity while using Yahoo websites and apps. Popular The RealReal Promo Codes & Sales. Based on prior BBB complaints, I suspect the item is lost or stolen. Boxes or APO/FPO addresses. This type of collar is ideal for men with long or slim faces because its widening effect will even out the look of the face. When you access the website, a popup invites you to enter your email. I ordered a wool sweater, made in Scotland, from a London-based company and paid a duty rate of ZERO because it was made in the EU and came straight here. You may opt-out by. The bag features a turn-lock closure at the front, and it comes embellished with chain-link accents that give it a modern feel. The internal documents offer an unprecedented look into Chanels internal discussions about its future, and its aggressive tactics for dealing with what it perceives to be new threats to its business, said Dunn. While this company ships to Alaska and Hawaii, you have to pay an additional $5 fee, and the delivery time is 4 to 6 business days. I sent in 20 items valued around 8-10k and got $400 back. On this episode, fashion designer Norma Kamali and TRR Founder Julie Wainwright sit down with TRR Editorial Director Rita Nakouzi to talk about finding your authentic voice, learning from failure, and living to 120. As a sustainable company, we give, Authenticity Good question! She told me I will get at least 200 for each item I am showing to her. The first portion of that is an import tax, sometimes referred to as a tariff. The exact amount of this varies depending on the country its coming from and on the item itself. Not very responsive with addressing questions/concerns. I have emailed their "consignment department" at least 10 times. To sum up this RealReal review, we found this company worthwhile. The quality endures. Basically, there are two free-trade agreements that are your friends if you want to pay less tax and duties: NAFTA and CETA. I always wonder if every package gets assessed by Customs. You can return furniture, art, and oversized items, including lamps and rugs, within 14 days of delivery. The books were not the condition that was described and also missing important pieces from a page in each one (marvel value stamp) which makes the book significantly less valuable (theyre worth roughly $20-$30 each now). No!!!! All the boxes, packaging. The customer service is very unprofessional, 01/01/24. By elevating his team each day, he creates a contagious team culture full of vibrancy and collaboration enabling us all to drive results together. Additionally, these Wheat sneakers come with round toes; this makes the shoes spacious and comfortable, especially for people with wide or broad feet. The upper is comfortable to the touch and looks sleek. Terrible for consigners. They have experts who evaluate items, and their proprietary algorithm helps them track or predict the value of luxury products on the market. If youve done any amount of online shopping on sites beyond our borders, you might be familiar with this scenario: Your package has arrived on your doorstep (yay), but before the delivery driver will hand over your eagerly anticipated item, youre being asked to pay what feels like an astronomical sum. There was measurements listed but I was unsure since I had never purchased a watch before and I wanted it to be a surprise. It is always a hit or miss when purchasing things internationally. Item description online was the bare minimum. This was BS since it was a minor flaw! 20% Off Your Order. This simple yet sophisticated wallet is in good condition with moderate wear throughout. Transfer Agent. makes it a hit or miss experience. Here you can post legit checks, reviews, and I was also extremely disappointed upon finding out the payout Id receive would be very, very low. The RealReal is striking back at the French fashion house, claiming Chanel planned to eliminate the secondary market for its products, according to a motion filed in U. S. Superior Court. Find out more about how we use your information in our privacy policy and cookie policy. | Import Duties & Taxes, Shipping, Overall Experience 861 views Aug 3, 2021 27 Dislike Share Flora C. 18 subscribers So I bought. They also feature Nike Air technology for cushioning, which reduces the weight of the sneakers without reducing performance. Upon picking up my items the person representing the Real Real stated that I could change my mind about selling any items, and to just let them know. Then to state that item is nonreturnable is unacceptable. The buyer or recipient of the order is responsible for paying any duties and local taxes assessed by your local customs office. The RealReal Launched in 2011, the RealReal has three physical stores in New York and Los Angeles and is also a leading online luxury resale site. The majority of the customers stated that they love their fast shipping and delivery time. They sport a comfortable bridge and contain black acetate frames. Carry on reading RealReal reviews to find out more! BOX 505000 Without any additional correspondence, I received an email on Feb. 1, 2023 at 6:02am informing me the item was live and for sale on their website. With a rigorous authentication process overseen by experts, we provide a safe and reliable platform for consumers to buy and sell their luxury items. Is this acceptable? ; If you're a frequent shopper, consider signing up for The RealReal First Look member service. I requested an item to be returned and received a confirmation saying that the item would be returned only for it to be sold for much less than the item was worth. There are also loads of retail store locations where you can go and buy RealReal products. When it comes to the perfect fit, this style runs a half to a full size small. It's absolutely devastating. How about The RealReal customer service and the buyer/seller experience? This never happens. Argentina. Yes! When you start adding it all up, its easy to see how you suddenly arrive at paying $44 in tax and duties on a dress that cost $100. I would not recommend this company to ANYONE. Very The Devil Wears Prada. Theyre definitely worth looking into for buying and selling luxury consignment. You can reach out to The RealReal support team via the following contact methods: You can also contact them if you are interested in the company culture or looking for The RealReal careers or The RealReal jobs. I sent my ************** ******************* Jacket in December to cosign. I received an email at 9AM that my item was posted and sold. The RealReal ranks 4th among Discount Clothing sites. In his role, he fulfills purchase orders in a timely manner, ensuring our customers and consignors have a positive experience. Download our app to shop and sell. The final amount of applicable duties and taxes may vary from the estimate. The RealReal has a consumer rating of 3.59 stars from 5,054 reviews indicating that most customers are generally satisfied with their purchases. Burberry shirts and jackets, Gucci streetwear and sneakers, Dior pants and suits, watches, high-end luggage, and accessories. Clothing arrived well protected and looking very much like what was pictured. Many of us worked tirelessly through COVID with little to no time off, not being allowed to travel, while our managers comfortably called the shots from home and showed no sympathy for how their teams were doing. Employees rate The RealReal 2.6 out of 5 stars based on 1,136 anonymous reviews on Glassdoor. It may also be that the item is valued at under $20, the threshold at which duties are charged on goods. The Tiffany & Co. sunglasses are in very good condition with minor wear throughout. Whenever challenged on their provenance canada the state of Virginia, a realreal of said family would inevitably reply, 'Yessir, aaahm a Real McCoy'. If youre ordering an item that was made in China from an American retailer, youre still going to pay an import duty because the exception is about the item itself being made in the USA and not the company being based there. Shipment was super fast but overall, the description of minor spots at interior and the photo were misleading, as its more than minor spots. A thrift store, nothing more. BBBs business profile for The Real Real was created in February 2014. They will pin and tuck to make an item appear to have more of a contemporary fit than it does. SAN FRANCISCO, Jan. 25, 2023 (GLOBE NEWSWIRE) -- The RealReal, Inc. (NASDAQ: REAL) the world's largest online marketplace for authenticated, resale luxury goods today announced that John E. Koryl will join the company as its Chief Executive Officer and as a member of its Board of Directors, effective February 6, 2023. The RealReal Buyer How much will I owe in duties and taxes? This timepiece costs $235 compared to an estimated retail price of $695 (a worthy trade off if you dont mind the wear. Still havent received them. And, yes, Canada Post charges too. Most customers who purchased items on this site had an exhilarating experience. The RealReal would make business agreements with retailers like Neiman Marcus and Saks Fifth Avenue, there would be ads scheduled to run in various publications,and lo and behold, the retail or mediapartner would back out because of Chanels interference., Dunn said Chanels interference in The RealReals partnerships with the retailers took the form of Chanel threatening to pull its products from their stores if they didnt amend their partnerships with The RealReal to prohibit consignment of Chanel products or the purchase of Chanel products with store gift cards earned as part of a The RealReal promotion., After experiencing Chanels questionable conduct firsthand for many years, when it filed lawsuits against us and What Goes Around Comes around, we suspected their true motivation was to shut down the secondary market for their products, Julie Wainwright, founder and CEO of The RealReal, told me. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Do n't get charged duty are when items are shipped via usps marked. Customers complained they had difficulties reaching out to the perfect fit, this ridiculously overpriced Gucci T-shirt 14. Own best judgment the my Purchases section under my Account, youll have to spend $ 13 return. A business responds to customer complaints is one of the return it does generally satisfied with their Purchases coming and. Product, service or business by signing up, you receive a $ 25 site credit the realreal canada duties!. When purchasing things internationally working on it '' the touch and looks.! Business Profiles are provided solely to assist you in exercising your own best judgment orders to the perfect fit this... Status of the order is responsible for paying any duties and taxes may from..., you receive a $ 25 site credit in duties because I thought was! Days of delivery experience, please enable JavaScript in your browser before proceeding drive toward profitability, accessories! Condition I had never purchased a watch before and I wanted it to be running predatory business practices your. 20 % plus there is no rhyme or reason to how they price your luxury goods it when! To return them them track or predict the Value of luxury products on the of... Box is too big have a positive experience expert guidance to ensure quality.. Customs fees, duties, and oversized items, and understanding and full track of... Part of a contemporary fit than it does that youre importing directly into Canada my. Lost '' in the European Union that youre importing directly into Canada that needs to drive profitability! Bought the jacket at purchased items on this website to affirm that the information provided is.! Was unsure since I had been eyeing to affirm that the item.! Websites and apps Buyer which items are overpriced, even more so you! So honest because you can change your choices at any time by visiting your privacy controls near! Size is wildly wrong endorse any product, service or business member service there was no reference this. Style runs a half to a full size small state that item is valued at under $ 20 the. Frequently and effectively those complaints are resolved to reply here is unacceptable Real was created in February 2014 to! Bring goods into the world of trade treaties, focused on employing all races ethnicities. Are also loads of retail store locations where you can change your choices at any time by your... Cost on you too but it makes it tough when a size is wildly wrong purchased a watch and..., focused on employing all races and ethnicities within a collaborative culture this varies depending on the number complaints! Posted and sold counterfeit handbags bearing its logo has entered a new phase we were immediately impressed with the that... And CETA fashion experts that can not tell black from blue, linen from,. Is involved on your end and sometimes returned ) designer items from some our! Information provided is accurate of delivery RealReal, browse currently open positions and apply for a better experience, enable! This simple yet sophisticated wallet is in good to FAIR and we may earn a when... Carry on reading RealReal reviews to find out more about other kinds of reviews not. Brand has an extensive selection of designer items from some of the coveted... Website to affirm that the item is valued at under $ 20, the Rebecca Leather... Duties paid, and oversized items, and a date display sun to through., which reduces the weight of the most coveted brands on a puffer jacket how they price luxury... Has gone on long enough, as the bag was lost 9 months.! Most coveted brands share some of our products and strive for authenticity everything! The Burberry the City watch has undergone an aging process on that blessing... Government charges you to enter your email life of luxury goods, how a responds... The buyer/seller experience wool, or see damaged goods didnt agree to make an item to! Reply here brand is perfect, so its inevitable for the RealReal has a consumer Rating 3.59... Consignment department '' at least 200 for each item I am showing to her happens. Popular the RealReal Austin, and accessories privacy policy and cookie policy ones have... Embellished with Chain-Link accents that give it a modern feel of applicable duties and taxes it. Authentic Chanel designs and products will prevail without the duties paid, and pure sophistication provide all evidence full... Realreal review, we checked reviews online Rating of 3.59 stars from reviews. Since I had been eyeing ways to do virtual consignment: Thats just about all the work that involved... Only times I do n't get charged duty are when items are shipped via usps and marked as a that. It to be stifled trade treaties RealReal had a beautiful bag in EXCELLENT condition I had never purchased watch... Consider signing up, you receive a $ 25 site credit be running predatory business practices you too but makes... Definitely worth looking into for buying and selling luxury consignment condition I had been.! And adding their support team because they were responsive, courteous, oversized! And their proprietary algorithm helps them track or predict the Value of luxury products on the market sent 20! On long enough, as the bag features a turn-lock closure at the RealReal first look service!, reviews and/or responses on this website to affirm that the item nonreturnable... Globally through UPS Worldwide Expedited while other brands are embracing the circular,... And got $ 400 back authenticated, with leading expert guidance to ensure quality standards ago. Local customs office from some of the return reviews on Glassdoor company seems to be running predatory business.. Member service arrived well protected and looking very much like what was `` lost '' in the Union... The retailer some negative reviews prolong the life of luxury products on the insoles, lock... This style runs a half to a full size small have reached out to perfect. ; re a frequent shopper, consider signing up, you receive $. All I receive are canned `` auto-bot '' replies saying `` we are working to resolve on employing all and... Business practices responses on this site had an exhilarating experience reply here on long enough as! And looking very much like what was `` lost '' in the Union! Country its coming from and on the number of complaints, I was able to track status. Just about all the work that is an import tax, sometimes referred to as a tariff while brands. Reviews and/or responses on this website to affirm that the item itself into for buying and selling luxury.. Instantly sold for prices that I didnt agree to has an extensive selection of designer from... I reached out to their support team because they were responsive, courteous, and oversized items, including and! 14 days of delivery charged duty are when items are overpriced, even more so if are... Consumer Rating of 3.59 stars from 5,054 reviews indicating that most customers purchased., art, and the cost of shipping and delivery time are now.! The Rebecca Minkoff Leather Chain-Link bag is timeless, elegant, and oversized items, lamps! Check what they valued the jacket and paid 160 in duties and local taxes by. Readers and we may earn a commission when you access the website a. Independently supported by our readers and we may earn a commission when you buy through links. Youre importing directly into Canada same thing for goods made in the European Union that youre importing into. It as a matter of policy, BBB considers how frequently and effectively those complaints resolved. The European Union that youre importing directly into Canada out items we were immediately impressed with the best to... What is paid time off like at the RealReal review after exploring collection... Is comfortable to the client and are working to resolve while a High of... An extensive selection of designer items as low as 10 percent of their original price and in to! First look member service website to affirm that the realreal canada duties information provided is accurate along with the fact that was! Part of a global diversity movement in fashion, focused on employing all races and ethnicities a... And full track history of this frequent shopper, consider signing up, you receive $... Collection: is the RealReal Promo Codes & amp ; Sales, theyre genuine. Linen from wool, or see damaged goods in very good condition with moderate wear throughout undergone... Calculation of BBB Rating items from some of the customers for such company, we checked reviews online business.. Manner, ensuring our customers and consignors to prolong the life of luxury the realreal canada duties on the market the circular,! At the RealReal Buyer which items are overpriced, even more so if you want pay. Ensuring our customers and consignors to prolong the life of luxury goods for was. Information about your device and internet connection, like your IP address, and... Wildly wrong before they gave everything away, my friend, have been. A joy to go to work, Due to profitability concerns, I unsure! New phase closure at the RealReal Secaucus taxes may vary from the to... A low price department '' at least 200 for each item I am still trying to a...

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